Do you have questions? Or would you like to know more about PowerGo? Then send us an email, call us or leave us your contact details through the contact form below. We are happy to help you!
Need help whilst charging your EV?
Is one of our charging points not working, or are you experiencing other issues? If so, please contact us via this page:
Contact form
Do you have a specific question or comment? Please enter it here.
Contact details
PowerGo B.V.
T. +31 (0)75 760 0404 (weekdays from 09:00 – 17:00)
E. info@powergo.nl
Frequently asked questions
- What should I do if the charging station doesn’t work?
If a charging station is temporarily out of order, please contact support. Our support number can be found on the charging station, in the PowerGo Charge app or on our website. Reach out to us and we will help right away.
- Why isn’t my vehicle charging?
Make sure the cable from the charging station is properly connected to the vehicle and that the vehicles’ settings are not set to ‘delayed’ or ‘scheduled charging.’ If the vehicle still does not charge, unlock your vehicle, disconnect the cable and try again. If the vehicle still won’t start charging, please contact us.
Do you have a complaint?
If you have a complaint, please contact your usual contact person at PowerGo. You can also submit an official complaint through this page: Grievances
Our locations
Wormer
Veerdijk 40-D
1531 MS Wormer
The Netherlands
Groningen
Winschoterdiep 50
9723 AB Groningen
The Netherlands